Saturday, October 31, 2009

I love my job at Strawberry Patches! We have the best customers, we really do. I had people coming by the shop today - all day, just to show me something or needing a question answered or just to tell me how much they love their Berninas! Just makes you feel wonderful that you can share your love of sewing and embroidery with them. Patti is a new comer to embroidery and she came by today feeling totally frustrated and ready to give up. I sat down with her, her machine and her laptop and was able to walk her through everything. The best part was (and we both got a real chuckle out of this) she had ordered some designs online and when I showed her how portfolio worked in version 6 she was amazed to see all the embroidery designs she had purchased online! A lot that she said she'd not seen before!! We worked everything out and before she left gave me 2 big hugs because she was so relieved to have everything working.
Then she came back in later and left me 2 Halloween cupcakes. We enjoyed those tonight after dinner. Yummy!! Thank you Patti!
I love my job at Strawberry Patches!

HAPPY HALLOWEEN~~

3 comments:

Suzanne said...

Isn't that what it's all about? Helping sweet people discover their talents and master their machines?. We believe the service only starts with the sale and we are always there for our customers. Sadly some dealers leave their customer high and dry once the sale is made. I believe that that's the point most customers need us most. You are always so patient and put everyone at ease with your humor. We all love you too Becky and won't EVER let you retire!! = )

PattyBYoung said...

Besides being a wonderful, PATIENT teacher, you're a nice person, and I'm glad you're there! p.s. I love your blog and look forward to reading it!

Kara Haushalter said...

It is great working there! So fun and fun to spend time with customers helping them! I enjoy you so much Becky, see you soon!